Introduction the value that is added by both operations management and operations strategy is fundamental to most organizations. Introduction to operations management, short course. Lessons learnt and reflections on future coursera offerings. Supply chain management encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. Professional certificates on coursera help you become job ready. This course provides the knowledge and know how required for careers in sales management. Students are exposed to all facets of sales management, including organizing, selecting, training, motivating, supervising and compensating the sales force, territory management and administration and sales and expense forecasting. Introduction to production and operations management. Every organization provides a product and service combination. From this lens, students will learn to design, operate, and improve the systems.
Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. I just found the learning activity introduction to operations management. An introduction to operations management university of pennsylvania, july 20. This course provides students with concepts, techniques and tools to design, analyze, and improve core operational capabilities, and apply them to a broad range of application domains and industries. At skillsoft, were leading a culture of innovation, bringing learning. Pdf introduction to operations management i b mahadevan. Learn introduction to operations management from university of pennsylvania. The last chapter of this textbook is perfect for summarizing the importance of an introduction to business course as it addresses the students future career in a business field. Part of the wharton foundation series remember the last time you went to a restaurant. Coursera s online classes are designed to help students achieve mastery over course material. The service process includes ve activities that are conducted in the sequence described below. Operations management analytics 12 evaluation 12 project management 11 supply chain 10. Operations management focuses on the effective planning, scheduling, and control of manufacturing and service entities.
This means that it is a vital part of accomplishing the organizations strategy and ensuring its. Operations management homework 4 solutions coursera. When you enroll for courses through coursera you get to choose for a paid plan or for a free plan. You will have access to all course materials except graded items. An intro to operations management mgt op 340 by coursera. It introduces the learners to the 4 dimensions of operations performance efficiency, quality, responsiveness and variety. In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and servicefocused organizations. After successfully completing this introduction to operations management offered by coursera in partnership with university of pennsylvania, you can apply these skills to a realworld business challenge as part of the wharton business foundations specialization. This course aims to 1 familiarize you with the major operational problems and issues that confront managers, and 2 provide you with language, concepts, insights and tools to deal with these issues in order to gain competitive advantage through operations. A midterm test and a final examination are used to assess students comprehension of operations management. An intro to operations management free management operations online course on coursera by univ.
In this module, youll learn how to identify key elements of process analysis. Essentials course collections by coursera this course collection features courses from the vanderbilt university, the university of. Christian terwiesch operations, information and decisions. Video created by university of pennsylvania for the course introduction to operations management. The course was free of cost and an excellent introduction to operations management. Links to archived prior versions of a course may be found on that courses other versions tab. Even coursera s own help pages claim that for all courses you can only access the nongraded materials and lectures for free. This course was taught by christian terwiesch from the wharton school at the university of pennsylvania on coursera. Learn key strategies of operations management including effective planning, scheduling and control. This operations management course is intended to be a survey of the operating practices and procedures found in both manufacturing and service delivery firms.
While the managers are involved in planning, organizing and controlling, operations managers have the direct responsibility of getting the. This first module will introduce you to one of the most important foundational concepts in finance, the time value of money. The main learning outcome of the course is to teach the student a set of quantitative models centered on each of the 4 elements of operating performance time, variety, quality, and cost. Introduction to operations management i b mahadevan week 2 capacity issues in operations section 2, subsection 2.
Analysis and improvement methods from university of illinois at urbanachampaign. An intro to operations management mgt op 340 by coursera on. Understand key aspects of business operations and lean management including capacity, productivity, quality, and supply chain. Introduction to operations management unit introduction operations, as it is termed, are focused on conversion of input to output. The role of operations management in the organization. While the managers are involved in planning, organizing and controlling, operations managers have the direct responsibility of getting the job done timely, economically and with quality. The mooc introduction to operations management, from university of pennsylvania upenn wharton school of business wharton on coursera, is part of coursera s wharton business foundation specialization track. This module covers all the major aspects of quality in operations, from examining the common reasons for defects to the most widely used implementation techniques for addressing problems of quality and. A faculty project course best professors teaching the world. Forecasts drive strategic operations decisions, such as choice of competitive priorities, changes in processes, and large technology purchases.
Operations is one of the three strategic functions of any organization. Having no prior experience with operations management, i decided to take an introduction to operations management april 20. Introduction to operations management boundless business. Before diving into the video lectures, i encourage you to take a look at the brief prereading for the course. In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing.
Quality is not only a cornerstone of operations management, but also a critical component of an organizations longterm viability and success. Free management skills tutorial operations management. It focuses on analyzing and improving business processes. Strategic management free online courses class central. Coursera is a social entrepreneurship company that partners with the top universities in the world to offer courses online for anyone to take, for free. Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and responsiveness, provide more choice to the customer, and deliver higher quality standards. In this module, you will be introduced to the idea of operations as processes that are.
Find materials for this course in the pages linked along the left. Learn at your own pace from top companies and universities, apply. However, most quizzes will have dedicated forum threads for learners to discuss the contents of the question and to understand how to solve a particular quiz problem. Introduction to operations management is a great course that gives you a lot of knowledge on how to improve operations in an organization.
This course focuses on a range of management techniques. This course provides an introduction to a broad range of issues in operations management for both production and service industries. This is the concluding lecture of the coursera course an introduction to operations management by christian terwiesch the wharton school. Then we study different types of forecasting methods used to predict demands as accurate demand forecasting is the first step toward successful operations management, e. The joy of operations covers the core topics of operations management, including product and service design, processes, capacity planning, forecasting, inventory, quality, supply chain management, and project management. You will learn and practice the use of decisionmaking frameworks and techniques applicable at all levels, from management level strategic decisions such as connecting process to the needs of various customer segments, to front. This course provides a general introduction to operations management. During this course, you will learn about the world of managing operations. Introduction to operations management sloan school of.
Coursera course an introduction to operations management. Introduction to operations management university of pennsylvania wharton. Commit to earning a certificateits a trusted, shareable way to showcase your new skills. This course provides a general introduction to operations management om, or the production and delivery of goods and services. Coursera intro to finance final exam answers download.
Oct, 2011 operation management fundamentals with an introduction to social responsibility, ethics, entrepreneurship and intrapreneurship. Indicative content this course covers the following topics. Systems and operations management recommendations explain how the organisation can improve quality management. Lecture notes introduction to operations management. Who this is for new managers, aspiring managers, or existing managers looking to upskill and refresh their core management competencies. Imagine my surprise rather shock to find more than 1,400 coursera moocs that are still completely free including the graded assignments, minus the certificate. Operations management courses demand forecasting alison. Sloan school of management mit opencourseware free. Mgt 307 operations management course syllabus for summer i 20.
We will focus our attention on those business processes and procedures used to transform inputs into finished goods and services. Operations management download free lecture notes slides. Dec 15, 2016 in this sample lesson from skillsofts new line of business skills videos, learn the fundamentals of operations management. Free management skills tutorial operations management udemy. His research on operations management and on innovation management appears in many of the leading academic journals ranging from management science. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third party service providers, and customers. Mgt 307 operations management course syllabus for summer i 20 course instructor dr. This repository is aimed to help coursera and edx learners who have difficulties in their learning process. You will learn how to improve productivity, how to provide more choice to customers, how to reduce response times, and how to improve quality. Study this introduction to operations management course offered at stanford summer. Operations management courses from top universities and industry leaders. Whether you are a major manufacturer or a small business owner, understanding the principles of operations management is critical to success. Learn to analyze and improve business processes in services or in. Lecture notes introduction to operations management sloan.
Coursera big data modeling and management system uc san diego. Access study documents, get answers to your study questions, and connect with real tutors for business 1. Youll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. Operational activities are central to the provision of services andor goods. Dec 21, 2012 this is the concluding lecture of the coursera course an introduction to operations management by christian terwiesch the wharton school, university of pennsylvania. The 50 most popular moocs of all time online course report. Your recommendations should be specific and focused on the. It emphasizes the effect of uncertainty in decisionmaking, as well as the interplay between highlevel financial objectives and operational capabilities. Key concepts include process analysis, bottlenecks, flows rates, and. Introduction to operations management stanford online. Introduction to operations management, certificate part. Learn operations management online with courses like introduction to operations management and business foundations. Exercises listed are used in conjunction with lecture. The quiz and programming homework is belong to coursera and edx and solutions to me.
Visual project management, scheduling, scope, budgeting and cost management. Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect. Inventory and supply chain management practice 6 4 0 hours of video 27. The course applied operations management introduction to forecasting shows learners why virtually all operations management decisions are based on a forecast of the future.
Coursera operations analytics university of pennsylvania. Learn operations management online with courses like introduction to operations management. Review of process analysis process analysis coursera. Students will learn to observe and analyze an organization from a systems or processperspective. Coursera an introduction to operations management student. Coursera introduction to big data certificate university of california, san diego.
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